How to Order – Enjoy a hassle-free service with True Love Keepsakes
Take a look at our range of personalised jewellery, Crystal/Gemstone jewellery and Engraved gifts by visiting our online store.
- Simply add the items you’d like to your shopping cart
- Add any personalisation needed in the personalisation box (if provided)
- Pay securely using Paypal You do not need a Paypal account to pay, simply choose the option to pay by credit/debit card.
- Alternatively, you can pay via Bank Transfer at the checkout. Please remember to use your Full Name as a reference. To do this contact me at firstname.lastname@example.org
- You’ll receive confirmation of your order via email
- In addition, we’ll confirm any personalisation you require.
- Any print kits will be sent out after you’ve placed your order.
- You’ll receive a notification when your order is ready for dispatch
- We offer free UK (mainland) delivery.
Sending back your prints
Fingerprint Kits will include a Self Addressed Envelope for you to return the prints to us if you have placed an order for a Fingerprint charm.
It will usually take 14-21 days for a piece of keepsake jewellery or engraved item to be hand-made from the date I receive your prints back. It may take longer during busy periods but please contact me if you need your item sooner and I will do my best to accommodate you.
Gemstone, Crystal or hand-stamped jewellery can take between 1-7 working days depending on the type of item. Please check the delivery times for individual items when ordering.
If you need to ask any questions about placing an order. For a quick response, please message me.
Loretta (Owner of True Love Keepsakes)