How to Order

How to Order – Enjoy a hassle-free service with True Love Keepsakes

Take a look at our range of personalised jewellery, Crystal/Gemstone jewellery and Engraved gifts by visiting our online store.

  • Simply add the items you’d like to your shopping cart
  • Add any personalisation needed in the personalisation box (if provided)
  • Pay securely using Paypal You do not need a Paypal account to pay, simply choose the option to pay by credit/debit card.
  • Alternatively, you can pay via Bank Transfer at the checkout. Please remember to use your Full Name as a reference. To do this contact me at loretta@truelovekeepsakes.co.uk
  • You’ll receive confirmation of your order via email
  • In addition, we’ll confirm any personalisation you require.
  • Any print kits will be sent out after you’ve placed your order.
  • You’ll receive notification when your order is ready for dispatch
  • We offer free UK (mainland) delivery.

Sending back your prints

Fingerprint Kits will include a Self Addressed Envelope for you to return the prints to us if you have placed an order for a Fingerprint charm.

For Handprint/Footprint/Pawprint Kits, all we require is a copy. A copy can be sent via email or sending a picture via our socials; Instagram or Facebook.

It will usually take 14-21 days for a piece of keepsake jewellery or engraved item to be hand-made from the date I receive your prints back. It may take longer during busy periods but please contact me if you need your item sooner and I will do my best to accommodate you.

Gemstone, Crystal or Handstamped jewellery can take between 1-7 working days depending on the type of item. Please check the delivery times for individual items when ordering.

If you need to ask any questions about placing an order. For a quick response, please message me.

Loretta (Owner of True Love Keepsakes)

Leave a Reply

Your email address will not be published.